Terms of Service

Last updated: 15 January 2026

Acceptance of Terms

By accessing and using the website vectorspecialist.pro and engaging with VectorSpecialist AG's services, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service ("Terms") govern your use of our website and services. If you do not agree to these Terms, please do not use our website or services.

Company Information

VectorSpecialist AG is a company incorporated under Austrian law with registration number FN365214a and VAT number ATU36851429. Our registered office is located at Ringstraße 110, 4691 Wels, Upper Austria, Austria. We specialise in providing retail analytics platform guidance and consultation services.

Services Description

VectorSpecialist provides expert guidance and consultation services for retail analytics platforms. Our services include but are not limited to platform implementation, performance optimisation, customer insights analytics, data integration, compliance and security consultation, and ongoing support. The specific scope of services will be detailed in individual service agreements or contracts.

User Obligations

When using our website and services, you agree to:

  • Provide accurate and complete information when requested
  • Use our services only for lawful purposes and in accordance with these Terms
  • Not interfere with or disrupt the integrity or performance of our website or services
  • Not attempt to gain unauthorised access to our systems or data
  • Respect the intellectual property rights of VectorSpecialist and third parties
  • Comply with all applicable laws and regulations
  • Maintain the confidentiality of any login credentials or account information

Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, software, and other materials, is the property of VectorSpecialist AG or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any of our content without our prior written consent. The VectorSpecialist name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of VectorSpecialist AG.

Service Terms and Payments

Specific terms for our retail analytics consultation services, including scope, deliverables, timelines, and payment terms, will be outlined in separate service agreements or contracts. All fees are due as specified in the applicable service agreement. We reserve the right to modify our service fees at any time, though such changes will not affect existing contractual commitments.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Limitation of Liability

To the maximum extent permitted by law, VectorSpecialist AG shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or in connection with your use of our website or services. Our total liability for any claims arising from or related to these Terms or our services shall not exceed the amount paid by you for the specific service giving rise to the claim in the twelve months preceding the claim.

Disclaimers

Our website and services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the operation of our website or the accuracy, reliability, or completeness of any information provided. While we strive to provide accurate and up-to-date information, we do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

Indemnification

You agree to indemnify, defend, and hold harmless VectorSpecialist AG, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including legal fees) arising from your use of our website or services, your violation of these Terms, or your infringement of any third-party rights.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Austria, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Austria. If you are a consumer resident in the European Union, you may also bring proceedings in the courts of your country of residence.

Termination

We may terminate or suspend your access to our website and services immediately, without prior notice or liability, for any reason whatsoever, including but not limited to a breach of these Terms. Upon termination, your right to use our website and services will cease immediately. The provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property rights, liability limitations, and governing law.

Force Majeure

VectorSpecialist shall not be liable for any failure or delay in performance under these Terms that is due to fire, flood, earthquake, pandemic, governmental action, war, terrorism, or other causes beyond our reasonable control. In such events, we will use reasonable efforts to minimise the impact and resume normal operations as soon as possible.

Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website and updating the "last updated" date. Your continued use of our website or services after any such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

Severability

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be struck and the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that most closely reflects the intent of the original provision.

Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and VectorSpecialist AG regarding your use of our website and services, and supersede all prior and contemporaneous agreements and understandings, whether written or oral.

Contact Information

If you have any questions about these Terms of Service, please contact us:

VectorSpecialist AG
Legal Department
Ringstraße 110
4691 Wels, Upper Austria
Austria

Email: legal@vectorspecialist.pro
Phone: +43 7244 006816